We pride ourselves on offering the best care for our clients. These policies were designed to ensure a truly peaceful and relaxing visit with us.
We suggest you arrive 10 minutes prior to your appointment to allow time to fill out our client information form.
Less than 24 hours notice will result in a fee or loss of gift certificate.
If you are late for or miss an appointment
If you are late for your appointment, you are still responsible to pay the full amount and you will receive the remaining time for your treatment. In the event of a no-show, the full amount of the treatment will be charged to the credit card used to hold the reservation.
Cell Phones & Pagers
For a relaxing experience, please turn cell phones off while in the studio, or leave in car. Cell phones create interference with our cd players.
Gratuity is not included, yet is most appreciated.
Guests must be at least 18 years of age, or have parent or guardian accompany them.
Special Needs & Medical Conditions
Your comfort and well-being is of the utmost importance to us. Please inform us of any special needs or medical conditions by including it on your new client information form and also discussing with your massage therapist.
We are closed on Easter Sunday, 4th of July, Thanksgiving Day, Christmas Day and close early on Christmas Eve.
Spatopia Massage accepts Visa, MasterCard, American Express, Discover, Pre-Paid Gift Cards and Cash.
Prices subject to change.